Return Policy

At Wanderluxe, we strive to provide our customers with the best possible shopping experience. We understand that sometimes things don't work out as planned, and we're here to make the return process simple and hassle-free.

Return Window:

You have 12 days from the date of delivery to initiate a return for most items in their original, unused condition with tags attached. Unfortunately, we cannot accept returns for items outside this timeframe.

Items Not Eligible for Return:

  • Personalized or customized items
  • Items marked as "final sale" on the product page.

Initiating a Return:

To start a return, please follow these steps:

  1. Contact us: Using the contact form, shoot us a message with your order number and the reason for your return.
  2. Return Authorization: We'll review your request and send you a return authorization email with further instructions, including the return address.
  3. Return Shipping: Based on the nature of the product, you may be responsible for covering the cost of return shipping. We recommend using a trackable shipping method for your own peace of mind.
  4. Return Processing: Once we receive and inspect the returned item, we will process your refund within 10-15 business days. You will receive a notification email confirming the refund amount.

Refunds:

  • Refunds will be issued to the original payment method used for the purchase.
  • Original shipping costs will not be refunded unless the return is due to our error.

Please note:

  • We reserve the right to deny any return that does not meet our return policy guidelines.
  • This policy applies to all purchases made on our website.

Contact Us:

If you have any questions about our return policy, please feel free to contact us